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Workers Comp

Nurse Hotline

MUSIC's 24/7 Nurse Hotline Help is just a phone call away! Call 1-833-214-3308

MUSIC's 24/7 Nurse Hotline provides instant access to a registered nurse for employees who experience a workplace injury. Available anytime-day or night-this service ensures that injured workers receive timely medical guidance, helping them make informed decisions about their care.

How It Works:

  • Call 1-833-214-3308 immediately after an injury occurs.
  • A registered nurse will assess the situation, offer self-care instructions, refer to a medical provider if needed, or direct emergency care.
  • The nurse will collect essential details, including the employee's school and job title.
  • A First Report of Injury is automatically submitted to the Member's Workers' Compensation Coordinator and to MUSIC for claims processing.

Key Benefits:

  • 24/7 access to professional medical advice.
  • Reduced unnecessary ER visits and healthcare costs.
  • Timely and accurate injury reporting.
  • HIPAA-compliant service that ensures confidentiality and secure handling of personal and medical information.

Emergency Protocol:

Contact

Laura Evans
Executive Assistant of Business Services
636-443-4006

Mr. Jeremy Shields
Assistant Superintendent of Operations
636-443-4028

Work-Related Injury Procedures

In the event of a work-related injury, please follow these procedures: 

  1. When a work-related injury occurs, immediately report it to your supervisor (buildings should report to their principal and nurse).
    1. Day time employees report to your principal (immediate supervisor) and nurse at your building.
    2. If your supervisor is not available and you are maintenance staff, please contact Scott Bennett or Karen Hollander to report your injury (636-443-4880).
    3. Evening custodians contact Scott Bennett in an emergency, or report injury to your supervisor the next day at work.  
       
  2. Fill out an “Employee Accident Report” and submit it to  Laura Evans. “Employee Accident Report” must be completed even if no treatment is necessary at the time of the accident. 
     
  3. After the injury is reported, the employee and the supervisor will determine what action should be taken: whether there will be treatment of the injury/illness at the (1) building level, (2) The Bridge Health Center,  (3) Concentra Urgent Care or (4) The Emergency Room.
    1. If it is determined that you need clinic medical care during day-time hours, your supervisor will authorize you to go to either:
      The Bridge Health Center
      2424 Zumbehl Road
      St. Charles, MO 63301  
      636-443-4202

      Concentra Urgent Care
      1794 Zumbehl Road
      St. Charles, MO 63303
      Monday – Friday (8:00am – 5:00pm)
      636-947-1666          

      Before going, your supervisor will give you a treatment authorization form that must be taken with you.
       
    2. If there is a severe injury, this is true for day-time or evening hours that needs immediate medical attention, go to St. Joseph’s Hospital Emergency Room. (In severe circumstances call 911.) Please turn in a copy of any paperwork related to your doctor/hospital visit to your supervisor, who will forward to the Business Office.  
       
  4. With any other questions about work related injuries please feel free to call Laura Evans at 636-443-4006. 

 

Answers to Frequently Asked Questions